Frequently Asked Questions
Patch, paint, change batteries, change filter, check appliances, clean, carpet clean or replace.
You do not have to be present. However, you can request to be home during the repair if preferred. Maintenance will enter with proper notice and secure your unit after completing the work.
Submit your work order through the resident online portal. Or speak with management directly.
Emergency Maintenance will respond immediately. Priority work orders are scheduled the same day. Basic non emergency work order will be completed within 48 -72 bussiness hours.
If you are locked out after hours, you will need to contact a lock smith at your own expense. Durring business hours management can unlock your door.
As long as it doesn't damage the Property or violate any lease terms
On-Site Management, Gas BBQ Grill and Lounge Areas, Relaxing Pool & Hot Tub, Fitness Center, Coinless Laundry Facilities, Covered Parking with Extra Storage, 24-Hour Emergency Maintenance
Yes convered parking and street parking
Onsite coinless Laundry Facilities
One-time Non-refundable Pet Fee, a one-time Pet Deposit and monthly pet rent per month per pet.
All Breed restricktions can be found on the front page of our website under the Ammenities section.
No, but the property is close to other neighborhood parks.
Energy Efficient Appliances, Ceiling Fans, Refrigerator, Dishwasher, Disposal, stove
Not at this time
We offer a wide selection of Lease Terms to fit your time frame and budget.
Treadmill, Medical balls, rubber bands, weights, bicycle
All tours are FREE!
It's recommended but you can walk-in's
Visit our website, clicking check availability apply now
Up to 24hrs but we have seen same-day approvals
Varies but prorated rent and secuirty deposit
You can pay through the BILT app on your smart phone or through the BILT website or app
Yes a bus stop at the 7 eleven
Shared between Santee / El Cajon/ Lakeside depending on grades K-12
Mast Park, Santee lakes, Kwaay Paay Peak West Trailhead
9705 Carlton Hills Blvd, Santee, CA 92071
Carlton Hills Blvd/Pennywood
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